Duration: 1 hour and 42 minutes

Affected Components:

Jun 16, 17:18:08 GMT+0
Resolved - This incident has been resolved..

Jun 16, 17:12:10 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 16, 17:12:03 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jun 16, 15:36:29 GMT+0
Investigating - Meta Cloud API is having issues in sending medias. We are currently investigating this incident. For updates check <https://downdetector.com.br/en/status/whatsapp/>.

Duration: 1 hour and 16 minutes

Affected Components: , , , , , , ,

Jun 12, 15:17:32 GMT+0
Resolved - This incident has been resolved..

Jun 12, 15:17:31 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 12, 14:11:34 GMT+0
Identified - Meta is continuing having a distributed outage. We are continuing to work on a fix for this incident..

Jun 12, 14:01:30 GMT+0
Investigating - Meta is having issues in sending messages through WhatsApp Cloud API. We are currently investigating this incident..

Duration: 15 minutes

Affected Components: , , , , , , ,

Apr 8, 14:55:06 GMT+0
Resolved - This incident has been resolved..

Apr 8, 14:51:12 GMT+0
Identified - We are continuing to work on a fix for this incident..

Apr 8, 14:40:06 GMT+0
Investigating - We are currently investigating this incident..

Affected Components: , ,

Mar 19, 13:23:47 GMT+0
Resolved - This incident has been resolved..

Duration: 41 minutes

Affected Components: ,

Feb 27, 14:53:30 GMT+0
Resolved - This incident has been resolved..

Feb 27, 14:41:54 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 27, 14:34:36 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 27, 14:12:35 GMT+0
Investigating - We are currently investigating this incident..

Duration: 35 minutes

Affected Components: ,

Feb 25, 20:02:38 GMT+0
Resolved - This incident has been resolved..

Feb 25, 19:48:50 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 25, 19:32:29 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 25, 19:27:35 GMT+0
Investigating - We are currently investigating this incident..

Duration: 2 hours and 14 minutes

Affected Components: , , , , , , ,

Oct 2, 16:14:32 GMT+0
Resolved - This incident has been resolved..

Oct 2, 15:57:19 GMT+0
Monitoring - The app is working again, but chat counters are unavailable for now..

Oct 2, 15:32:02 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 2, 14:00:46 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 37 minutes

Affected Components:

Jul 24, 00:11:39 GMT+0
Resolved - This incident has been resolved..

Jul 23, 23:55:53 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 23, 23:55:03 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 23, 22:34:48 GMT+0
Investigating - We are currently investigating this incident..

Duration: 3 hours and 20 minutes

Affected Components: , , , , , , ,

Jul 7, 00:38:01 GMT+0
Resolved - This incident has been resolved..

Jul 7, 00:20:32 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 7, 00:20:02 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 6, 21:18:15 GMT+0
Investigating - We are currently investigating this incident..

Duration: 11 hours and 29 minutes

Affected Components: , , ,

Jun 11, 00:39:00 GMT+0
Resolved - This incident has been resolved..

Jun 10, 14:19:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 10, 13:10:16 GMT+0
Identified - We are bing affected by an [ongoing incident ](https://status.heroku.com/incidents/2822)in the platform we use for our application..

Duration: 3 hours and 51 minutes

Affected Components:

Mar 7, 18:20:19 GMT+0
Resolved - Gupshup solved the issue, new media will work as expected. Older media will be recovered and showed on the platform. This incident has been resolved..

Mar 7, 14:29:24 GMT+0
Investigating - One of out WhatsApp Business Providers, Gupshup, is experiencing issues with Media (<https://status.gupshup.io/#/incident/NC-yLCBPu6G%5F8PifX5UHH32GCa%5F5sQBfmxJ4eRF5enpxAGbYyM7gn8NggKRV6vE9Q01PUJd%5Fldxd3HFTdS7sLA==>). We are currently investigating this incident..

Duration: 2 minutes

Affected Components:

Feb 6, 09:50:18 GMT+0
Resolved - This incident has been resolved..

Feb 6, 09:48:02 GMT+0
Investigating - We are currently investigating this incident..

Affected Components: , , , , , ,

Jan 24, 16:31:34 GMT+0
Resolved - This incident has been resolved..

Jan 24, 16:06:55 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours and 24 minutes

Affected Components: , , ,

Jan 24, 03:00:00 GMT+0
Resolved - This incident has been resolved..

Jan 23, 22:35:40 GMT+0
Investigating - We are currently investigating this incident..

Duration: 18 minutes

Affected Components: ,

Jan 14, 20:11:48 GMT+0
Resolved - This incident has been resolved..

Jan 14, 19:54:13 GMT+0
Investigating - We are currently investigating this incident..

Duration: 13 minutes

Affected Components: , , , , , ,

Jan 10, 14:05:27 GMT+0
Resolved - This incident has been resolved..

Jan 10, 13:52:13 GMT+0
Investigating - We are currently investigating this incident..

Duration: 9 hours

Affected Components:

Dec 12, 02:45:00 GMT+0
Resolved - This incident has been resolved..

Dec 11, 17:45:00 GMT+0
Investigating - We are noticing that WhatsApp/Meta is experiencing an issue affecting the ability to send and receive messages (not just through the API). There's no official reports from Meta about this, we'll keep you posted on any new findings..

Duration: 40 minutes

Affected Components: ,

Nov 25, 16:53:40 GMT+0
Resolved - This incident has been resolved..

Nov 25, 16:48:23 GMT+0
Monitoring - The problem was identified. The team deployed a fix and it's working on a prompt resolution..

Nov 25, 16:14:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 1 hour and 16 minutes

Affected Components: , , , , , , ,

Oct 30, 16:59:34 GMT+0
Resolved - This incident has been resolved..

Oct 30, 15:59:34 GMT+0
Identified - We identified the root cause. Our team is working for a fix..

Oct 30, 15:43:46 GMT+0
Investigating - Currently push notifications are experiencing some delays in delivery. We are currently investigating this incident..

Duration: 21 hours and 50 minutes

Affected Components:

Sep 19, 11:50:00 GMT+0
Resolved - This incident has been resolved..

Sep 18, 22:50:35 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 18, 14:00:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 5 days

Affected Components:

Aug 30, 14:23:00 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 10 minutes

Affected Components:

Aug 22, 23:22:54 GMT+0
Resolved - This incident has been resolved..

Aug 22, 23:07:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 22, 23:04:37 GMT+0
Identified - Our team deployed a fix..

Aug 22, 22:13:05 GMT+0
Investigating - We are currently investigating this incident..

Duration: 25 minutes

Affected Components: , , ,

Jul 26, 17:28:47 GMT+0
Resolved - This incident has been resolved..

Jul 26, 17:03:22 GMT+0
Investigating - We are currently investigating this incident..

Duration: 3 hours and 48 minutes

Affected Components: , , , , , ,

Jun 20, 17:18:12 GMT+0
Resolved - The issue was fixed..

Jun 20, 14:30:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 20, 14:10:00 GMT+0
Identified - The issue was identified, team is working on a fix..

Jun 20, 13:30:00 GMT+0
Investigating - Bot is not working properly with significant delays. We are currently investigating this incident..

Duration: 16 minutes

Affected Components: , , , , , , ,

Jun 14, 14:59:57 GMT+0
Resolved - This incident has been resolved..

Jun 14, 14:54:55 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 14, 14:44:19 GMT+0
Investigating - We are currently investigating this incident..

Duration: 5 days and 5 hours

Affected Components: , ,

Jan 8, 03:05:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 8, 02:00:00 GMT+0
Identified - Maintenance is now in progress.

Jan 8, 01:00:00 GMT+0
Identified - Maintenance is now in progress.