Callbell - Delays in notification receipts – Incident details

All systems operational

Delays in notification receipts

Resolved
Degraded performance
Started about 3 years agoLasted 2 hours 55 minutes

Affected

Web Dashboard

Degraded performance from 2:29 PM to 5:25 PM

Mobile App

Degraded performance from 2:29 PM to 5:25 PM

Public API

Degraded performance from 2:29 PM to 5:25 PM

Updates
  • Resolved
    UTC
    Resolved

    All messages and notifications are processed are processed at nominal speed. Our team will keep monitoring traffic in the upcoming hours.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Callbell is facing an extremely high load of traffic, which is delaying all of our systems. We are currently investigating this incident.