Callbell - Notice history

All systems operational

Web Dashboard - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Mobile App - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Public API - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Analytics - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Facebook Integration - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

WhatsApp Integration - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Instagram Integration - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Telegram Integration - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

View current status

Oct 2023

No notices reported this month

Sep 2023

Delays in notification receipts
ResolvedDegraded performance2 hours 55 minutes
  • Resolved
    UTC
    Resolved

    All messages and notifications are processed are processed at nominal speed. Our team will keep monitoring traffic in the upcoming hours.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Callbell is facing an extremely high load of traffic, which is delaying all of our systems. We are currently investigating this incident.

Aug 2023

Issues when recording audio messages
ResolvedDegraded performance3 hours 55 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Message search & Analytics not available
Resolved2 hours 48 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Digital Ocean identified the issue and release a fix. Analytics on Callbell & Search are accessible again.

    We'll keep monitoring on the upcoming hours if the fix is stable.

  • Investigating
    UTC
    Investigating

    One of our cloud providers, Digital Ocean, is currently experiencing a wide outage. Message search & analytics are currently unavailable. Our team is working on restoring those services.

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